Booking / Cancellation / No Show Policies

Our Clinic only has resident therapists with extensive experience and expertise and we run it as a co-op (they are sub contractors). Our therapists turn up, prepare the space and are ready for each client who is on our appointment books. Basically if you don’t turn up – we don’t get paid. We do have a waiting list, so if you cannot attend your appointment, someone else probably is waiting for your spot.

Booking Policy:  effective 1 January 2017 ALL bookings must be pre-paid in full or via $50 deposit, (payable via Paypal – you do not need an account with Paypal for this feature). There is no refund for bookings held with deposit or paid in full, however you will have 6mths to use the appointment held in credit.
This is to avoid “no shows” or online “dummy bookings”.
But don’t worry : You will still be able to claim your HICAPS / Health Fund rebate at your appointment.

Cancellations Policy: Cancellations do happen. We understand sometimes life gets in the way. Whether it be sickness, family emergency, a child home from school or work calls and you “have to go in”!
We GET IT! 

Where possible please advise us no later than 36hrs prior to your scheduled appointment if you cannot make it.You can change / reschedule your appointment online. 

Definitions:
“Late Cancellations” – any cancellation inside 24hrs (or 36hrs for Monday)  will be charged at full treatment cost, and the amount will be added to your account. Some exceptions apply (we are reasonable after all!) This fee will be applied to your account and must be paid prior to your next scheduled appointment.

“No Shows” – are where a scheduled appointment has not been cancelled outside of 36hrs and therefore the full 100% treatment fee will be applied to your account. As such, at your next appointment you will be required to pay up front and in full for the appointment you have not attended and the appointment you are due to attend.

“Early Cancellations / Reschedules” – when your appointment is cancelled either by phone call or text to 0481 242 942 outside 24hrs (or 36hrs for Monday) of your scheduled appointment time. No charge for early cancellations.

Southern Sydney Pregnancy Massage

Formerly The Belle Flowers Clinic.
A boutique clinic supporting women of the Shire.

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Miranda Clinic

The Clinic: Suite 6 / 49-51 Kiora Rd Miranda
ABN: 34928691848

Contact

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Ph: 0481 242 942
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